GuideHow to change or update your email

Discover how to update or change your email for Helperbird and Helperbird Pro.

Steps

  • First, you will need to have a Helperbird Pro account. As we use your email, that you`re signed into your browser as your login.
  • To change your email, right-click on the Helperbird icon.
  • An option will appear saying Options. Click it
  • A new tab with the Helperbird settings page will open.
  • Scroll down to the "Subscription" card.
  • You will then see a button called Manage. Click it.
  • This will bring up the Stripe settings where you can click update. Enter your new email and click save. That`s it.

Frequently asked questions

Can’t find the answer you’re looking for? Reach out to our customer support team.

What is Helperbird?
Helperbird is your all in one accessibility extension that gives you the features to make the web more accessible and productive. Providing you text to speech, OCR, dyslexia support, dictation, immersive reader, overlays, annotate any website, picture dictionary, Reader mode, and more.
Do you offer discounts?
Yes. When you pay for a year upfront, you’ll get two months free. We also offer discounts for students.
How do I login ?
We use the email your logged into Google Chrome or your browser. Suppose you need to update your email. Just contact us.
Do you accept purchase orders?
Yes we do. You can either contact support or visit our purchase orders page
Do I need a student email for the student pricing
Yes, we are doing the honour system here. We will follow up to ask for confirmation you are a student.
Can we cancel at any time?
There's no minimum contract for Helperbird — cancel at any time without penalty or hassle. If you prepaid for a year, we'll refund any unused months. To cancel, open up the app, go to the subscription option, and click cancel.
Why are we charging for this?
The $6.99 per month is to support the cost of the development of new and upcoming features. We also do a yearly subscription for $60.00 as this is a one-person team.
What browsers does Helperbird run on?
Currently Google Chrome, Mozilla Firefox and Edge. Coming soon on macOS Safari extension and iPad.
I have a suggestion!
Excellent I would love to hear about it! Email [email protected] with your suggestion.
Does Helperbird and OpenDyslexic work on Google Docs?
Yes! Google Docs currently doesn't support some fonts like OpenDyslexic. So we built CSS and support for these fonts.
What if I have more questions?
We'd be happy to answer them.