Helperbird Running Slow - How to Fix Performance Issues

Troubleshoot helperbird running slow - how to fix performance issues. Get help with common Helperbird issues and find solutions quickly.

If Helperbird feels slow or is causing pages to lag, here are some ways to speed things up.


Step 1: Disable Unused Features

Having many features enabled at once can slow things down. Open Helperbird and turn off any features you're not actively using.

Focus on keeping only the features you need for your current task. You can always turn others back on when needed.


Step 2: Refresh the Page

If Helperbird has been running on a page for a while, refreshing can help. Press F5 or click the refresh button in your browser to reload the page with a fresh start.


Step 3: Check Other Extensions

Other browser extensions can conflict with Helperbird or use up resources.

Try disabling other extensions temporarily to see if performance improves. If it does, re-enable them one by one to find the culprit.


Step 4: Close Unused Tabs

Having many tabs open uses memory and can slow down extensions. Close tabs you're not using to free up resources for Helperbird.


Step 5: Clear Browser Cache

A cluttered cache can slow down your browser. Clear your browser's cache and cookies:

Chrome: Settings > Privacy and security > Clear browsing data

Edge: Settings > Privacy, search, and services > Clear browsing data

Firefox: Settings > Privacy & Security > Clear Data


Step 6: Update Your Browser

Older browser versions can have performance issues. Make sure you're running the latest version of your browser.

Chrome: Menu > Help > About Google Chrome

Edge: Menu > Help and feedback > About Microsoft Edge

Firefox: Menu > Help > About Firefox


Step 7: Update Helperbird

Make sure you have the latest version of Helperbird installed. Updates often include performance improvements.

Check your browser's extension page to see if an update is available.


Step 8: Restart Your Browser

If you've had your browser open for a long time, restarting it can clear memory and improve performance. Close all browser windows and reopen your browser.


Step 9: Check the Website

Some websites are heavy and slow regardless of Helperbird. If Helperbird works fine on other sites but struggles on one particular site, the issue might be with that website.

Try disabling Helperbird on that specific site if needed.


Video Tutorial


Need Additional Help?

Still experiencing slow performance? Reach out to our Helperbird support team with details about your browser, device, and the sites where you notice issues!

What People Are Saying

Join over 1,000,000 people who use Helperbird every day.

Helperbird is an excellent extension supporting a range of learning differences. Aside from providing many evidence-based dyslexia-assistive tools, the extension also functions as an easy-to-use, feature-rich web experience customization tool suitable to support a wide range of cognitive differences (i.e., color blindness and ADHD-related focus concerns, among others). Also, the developer is a very good person who supports the various learning-different communities in many ways, including by designing the free version of Helperbird to provide enough functionality to be beneficial to people who cannot afford to subscribe to the full-function version.

Kirk Smith

Kirk Smith

Helperbird user

this extension seems amazing so if that doesn't bother you, I say go ahead and get it!

Ana Robledo

Ana Robledo

Helperbird user

They were super fast with response time when helping me meet a deadline and very kind when corresponding. If the app is anything like their customer service then I am happy with my purchase!

DD BA

DD BA

Helperbird user

A truly great extension! We installed this on all of our 200 Chromebooks across the 3 special schools i work in and it has greatly helped our students use technology to learn. It not only helps our dyslexic learners, but also our autistic and ADHD students by helping remove distractions and making the web a more accessible place. Support is fast and efficient, and updates are very regular with new features constantly being added!

Josh Sharrad

Josh Sharrad

Helperbird user

Wow what great tool, I love it! Keep up the excellent work. Add more fonts in the future and cant wait for the ios version!!

A Google User

A Google User

Helperbird user

I am very happy with this application has been very helpful for my studying I recommend this application for the people that have concentration problems like me!

Nuria E Rivera R

Nuria E Rivera R

Helperbird user

Helperbird logo: Stylized owl with large yellow eyes and a beige face, against a green background.

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