Overview

At Helperbird, we take the privacy and security of our users very seriously. We do not track, collect or store any personal data, and we don't use any third-party apps or Google Analytics.

All data stored locally is for the sole purpose of customizing your experience and providing educational resources.

We require your email address to verify your payment status through Stripe. However, we do not process or store this information.

Our AWS node server provides additional security measures.

Personal Data Collection

We do not collect, use, save, or have access to any of your data recorded in Helperbird for Chrome, Firefox, Edge, iPad, or iPhone.

Individual settings relating to the Helperbird apps are not personal and are stored only on your device.

You may be prompted to grant access to your email and modify the current webpage. This is only to check your payment status and implement changes you requested. We do not process or have access to this information.

Security Measures

Helperbird has taken extensive measures to protect your data from loss, misuse, and alteration. These measures include the use of secure payment servers and other reasonable and necessary steps.

All Helperbird employee accounts have two-step verification, and our code is regularly reviewed and verified for malware by Google, Firefox, iPhone, iPad, and Microsoft.

All packages and servers are updated biweekly, and we perform regular security checks.

Data Storage

All Helperbird settings and information are stored locally in your browser, and we do not send any information to a remote server.

If you remove a user from your Workspace, all settings are deleted and cleared from the browser.

Processing

We use Stripe to process payments, and we only require your email address to verify your subscription status. We do not process or store this information.

Data Breach Plan

In the event of a data breach, we have response steps and a plan, which we will make public soon. If you would like to view it earlier, please contact [email protected].

Compliance with COPPA & FERPA

Helperbird applications do not collect personal information from anyone, including children under the age of 13, and are compliant with the Children’s Online Privacy Protection Act (COPPA) and Family Educational Rights and Privacy Act (FERPA).

Links to Other Websites

Our website may contain links to other websites, but once you leave our site, we are not responsible for the protection and security of any information you provide to other sites.

Please exercise caution and review the security statements of any website you visit.

Contact Us

If you have any questions or concerns about this security statement, please contact us at [email protected].