Learn how to find and enter your Helperbird subscription key to unlock Helperbird Pro features.
Locating Your Subscription Key
Your Helperbird Pro subscription key is sent in the second email after you sign up. If you have trouble finding your key or have any questions, our support team is ready to assist.
Steps to Enter Your Subscription Key
1. Open Helperbird
Click the Helperbird icon in the top right corner of your browser.
2. View the Extension
The Helperbird extension will open, displaying quick actions and other features.
3. Access Settings
Scroll to the bottom of the Helperbird app and look for the Settings section.
4. Open Menu Modal
A menu will appear after clicking the settings cog.
5. Login
Click the login button in the drop-down menu.
6. New Tab Opens
A new tab will open.
7. Go to the Subscription Section
Scroll down to the subscription section.
8. Enter Your Subscription Key
Enter your subscription key in the provided field.
9. Save Your Key
Click the Save button to update your Subscription information.
10. Subscription Confirmation
If a valid subscription is found, you'll see confetti and a confirmation message.
11. No Subscription Alert
If no subscription is detected, a message will inform you.
12. Alternative Login Option
You can also login using your email address. Refer to the email login guide for more details.
Need More Help?
If you run into any issues while changing your email, don’t worry! Just reach out to our friendly Helperbird support team, and we'll help you smooth things out in no time.
