Fair Refund policy

Examples of full refunds we’d grant.

  • If you were just charged for your next month or year of service but you meant to cancel, we’re
    happy to refund that extra charge.

  • If you forgot to cancel your account after the 3 day trial and with a 14 days. We will be
    delighted to refund.

Examples of partial refunds or credits we’d grant.

  • If we had extended downtime (multiple hours in a day, or multiple days in a month) or you emailed
    customer service and it took multiple days to get back to you, we’d issue a partial credit to your
    account.

Get in touch

At the end of the day, nearly everything on the edges comes down to a case-by-case basis. Send us a
note, tell us what’s up, and we’ll work with you to make sure you’re happy.