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Install Helperbird for Specific Users

Give Helperbird to some of your users and not others. Pick between force install and allow install, then scope the policy to an organizational unit or a group.

On this page5 sections

Not everyone needs Helperbird. This page is about deciding who gets it and making the policy stop there.


Force Install or Let People Choose

Two settings do different jobs.

What each installation policy does for the people it covers.
Installation policyWhat happens
Force installHelperbird installs on its own. Nobody has to act, and nobody can remove it.
Allow installHelperbird becomes available to install. Nothing happens until the user installs it.

Pick allow install when Helperbird is for the students or staff who ask for it, and force install when it should be there for everyone in that group. See force install Helperbird for what force install covers and the extension ID for each browser.

Allow install and force install both read the same subscription key policy. If you set subKey and isAdminControl on the group, Helperbird Pro turns on for anyone in it as soon as they have the extension.


Scope It in the Google Admin Console

Chrome policy follows organizational units, so the usual pattern is a dedicated unit for the people who need Helperbird. Move those accounts in, then set the installation policy on that unit only.


Scope It on Windows and macOS

Outside the Google Admin console, the targeting is done by whichever tool delivers the policy. Helperbird has no per-user setting of its own.


Run a Pilot First

Point the policy at a handful of real accounts before you widen it. Check the install arrived and Pro is active with verify and troubleshoot a managed deployment, ask that group what they think, then move more people into the unit or group.

Widening later is a membership change. You do not have to rebuild the policy.


Need Additional Help?

Ran into a snag while getting started? No worries at all. Reach out to our friendly Helperbird support team, and we'll help you smooth things out in no time.

Printed from the Helperbird Help Center · Updated August 12th, 2026

Questions? We are happy to help — helperbird.com/support

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