Friendly People, Ready to Help
There are no stupid questions. Pre-sales, stuck on something, or just curious — write to us. We read every message and usually reply within a few hours.
- Help guides - step-by-step written fixes and how-tos
- Fix a problem - for when something stops working
- Tutorials - short videos you can watch and follow along
- Printable guides (opens in a new tab) - handouts to download, print and share
- Questions & Answers - quick answers to the things people ask most
- How to order - purchase orders, invoices, quotes and what we need from you
- Talk to Sales - quotes, schools, districts and purchase orders
Message us
Tell us the website you were on and what you expected to happen. That one line saves a round of questions.
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Contact Us
Pick the team closest to your question. We usually reply within a few hours.
Support
- [email protected]
- Phone number
- +1 (847) 250 2742
Press
- [email protected]
- Phone number
- +1 (847) 250 2742
Sales
- [email protected]
- Phone number
- +1 (847) 250 2742
Say hello
- [email protected]
- Phone number
- +1 (847) 250 2742
Questions & Answers
The questions we get asked most.
What is Helperbird?
Helperbird is a browser extension that makes reading and writing on the web easier. It adds text to speech, dyslexia-friendly fonts, color overlays, reading rulers, Immersive Reader, a PDF reader, voice typing and more to any website, PDF or Google Doc. It is built for dyslexia, ADHD, low vision, and anyone who finds the web hard to read.
Which browsers does Helperbird work on?
Helperbird works on Chrome, Firefox, Edge and Safari as a browser extension. There is also an iPad and iPhone app, and on Android it runs inside Firefox and Edge. Because it is a Chrome extension, it works on Chromebooks and ChromeOS too.
How do I install Helperbird?
Open your browser's extension store, search for Helperbird, and choose Add to Browser. The Helperbird icon then appears in your toolbar, and clicking it opens the panel. Nothing else needs setting up, and the free features work straight away without an account.
Is Helperbird free?
Yes. Helperbird has a free version that stays free, covering fonts and spacing, color overlays, dark mode, high contrast, text to speech, Immersive Reader, Reading Mode, the dyslexia ruler, reading guide, magnifier, translate, dictionary and the PDF reader. Pro adds natural voices, writing tools and the AI features.
Do I need an account to use Helperbird?
No. The free features work as soon as you install it, with no sign-up. You only log in if you buy Pro or your school gives you a license, and then you sign in with your browser's email account or enter your subscription key in Settings.