How to Contact Helperbird Support

Contact Helperbird support. Get help with technical issues, billing questions, or general inquiries about our accessibility tools.

Need help with Helperbird? Our support team is here to assist you. Here's how to reach us.


Email Support

The fastest way to get help is to email us directly.

Email: [email protected]

Send us a message and we'll get back to you as quickly as possible, usually within 24-48 hours.


Support Form

Step 1: Visit the Support Page

Go to the Helperbird support page.


Step 2: Fill Out the Form

Enter your name, email address, and describe your issue or question in the message field.


Step 3: Submit

Click Send and we'll respond to your email.


Tips for Faster Help

To help us resolve your issue quickly, please include:

Browser and Version Let us know which browser you're using (Chrome, Edge, Firefox, Safari) and the version number.

Description of the Issue Tell us what's happening, what you expected to happen, and any error messages you see.

Steps to Reproduce If you can, list the steps that lead to the problem so we can recreate it.

Screenshots A screenshot can help us understand the issue faster.

Subscription Status Let us know if you're using Helperbird Free or Pro so we can check your account.


Video Tutorial


Need Additional Help?

We're always happy to help! Reach out to our Helperbird support team anytime.

What People Are Saying

Join over 1,000,000 people who use Helperbird every day.

Love the new ruler. Thank you so much and cant wait for the Google docs add on.

A Google User

A Google User

Helperbird user

Amazing Extensions in chrome. I Installed in my parents computer, because my dad have a poor vision, due to bad eye surgery. this extension really helps to have able to manipulate the font and font size for more comfortable use instead of chrome zoom feature. Because the chrome zoom feature is its overly zoom will cause the page looking super weird.

Kai Tam

Kai Tam

Helperbird user

this extension seems amazing so if that doesn't bother you, I say go ahead and get it!

Ana Robledo

Ana Robledo

Helperbird user

A truly great extension! We installed this on all of our 200 Chromebooks across the 3 special schools i work in and it has greatly helped our students use technology to learn. It not only helps our dyslexic learners, but also our autistic and ADHD students by helping remove distractions and making the web a more accessible place. Support is fast and efficient, and updates are very regular with new features constantly being added!

Josh Sharrad

Josh Sharrad

Helperbird user

I have to admit, I have tried several other similar products which were awful. Helperbird is truly amazing! The font changes, colours, overlays, notes, text to speech and I love the 50 natural languages! 100% worth updating.

Ciarán Hyland

Ciarán Hyland

Helperbird user

This is my first google review ever! I have to share that the accessibility and support for independent access for students that Helperbird provides, is a game changer. It is constantly being updated with new features based on feedback and it is extremely user friendly. The ability to customize the settings allows students to have control over their own learning, aligning with Universal Design for Learning. Looking forward to sharing with students and fellow educators on a daily basis. Thanks, Helperbird team!

Kelli Suding

Kelli Suding

Assistive technology specialist

Helperbird logo: Stylized owl with large yellow eyes and a beige face, against a green background.

Download Helperbird

Make browsing easier and more accessible with tools like Text to Speech, Immersive Reader, and more.