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Helperbird Help guides

How to Enable and Disable Sync in Chrome and Edge


## Why Helperbird Uses Sync

Helperbird utilizes the built-in sync feature in Chrome and Edge to access the email to which you're signed in within the browser.

#### Privacy Note

We do not collect any of your information when you enable sync.

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## How to Turn On Sync in Chrome or Edge

### Step 1

Open Chrome or Edge.

### Step 2

Click the three dots in the upper-right corner to open the browser menu.

### Step 3

Select "Settings" from the menu.

### Step 4

Scroll down to the "Sync and Google Services" section.

### Step 5

Turn on the toggle switch next to "Sync."

### Step 6

If prompted, sign in to your Google account to link it with the browser.

### Step 7

Click the three dots in the upper-right corner to reopen the menu.

### Step 8

Select "Advanced Sync Settings."

### Step 9

Choose the types of data you'd like to sync.

### Step 10

Click the "Sync" button to save your changes.

### Step 11

"Sync is on" should now appear under the "Sync and Google Services" section.

#### Please Note

The steps may differ slightly for Edge, as the browser is in the process of transitioning to a Chromium-based version. The instructions above are for Chromium-based Edge.

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## Video Guide Coming Soon

Stay tuned for a step-by-step video guide to help you navigate through the sync settings.

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## How to Turn Off Sync in Chrome or Edge

### Step 1

Open Chrome or Edge.

### Step 2

Click the three dots in the upper-right corner to open the menu.

### Step 3

Select "Settings" from the menu.

### Step 4

Scroll down to the "Sync and Google Services" section.

### Step 5

Toggle off the switch next to "Sync."

### Step 6

Confirm your intent to disable sync when prompted.

### Step 7

"Sync is off" should now appear under the "Sync and Google Services" section.

#### Please Note

Disabling sync will remove all synced data from your browser and stop syncing to your linked Google or Microsoft account.

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## Contact Us

If you have any questions or encounter any issues, please feel free to contact our support staff for assistance.