How to Update Your Credit Card Information

Need to update your credit card details for your Helperbird subscription? It's easy. Here's how to do it in just a few steps.

Whether your card expired or you just got a new one, updating your payment information in Helperbird is quick and painless.


Step 1: Go to the Helperbird Manage Page

Visit the Helperbird Manage Page and enter the email address linked to your Helperbird account.


Step 2: Verify Your Email

Check your inbox for a verification code (it's good for 10 minutes). Enter the code in the verification box and click Verify. You'll be taken straight to your Helperbird dashboard.


Step 3: Update Your Payment Method

In your dashboard, click the Add payment method button. Enter your new credit card details and click Save. Your payment information is now updated and ready to go.

Tip: If you're updating because your card is about to expire, do it a few days early to avoid any interruption in your subscription. Your next billing cycle will automatically use the new card.


Video Tutorial


Need Additional Help?

If you run into any issues while updating your payment information, just reach out to our friendly Helperbird support team, and we'll help you get it sorted out.

What People Are Saying

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I really liked the ease of setting up and also accessing the tool while you are on chrome. I had no trouble, and within a week found myself using it without even noticing.

Daniel C.

Daniel C.

Account Executive

This chrome extension is absolutely amazing. I'm a Primary school teacher and it helps children with a broad range of needs. It's so easy to set up. I love the way it syncs across devices so set up is seamless across all the children's computers. The customizable features are a game changer for allowing children to enjoy reading and accessing the web in our school. The best application I have ever seen for school children. Looking forward to trying the iPad application soon.

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Luke Mccarthy

Teacher

Incredible Tool, and Simple to Use!

g2.com review

g2.com review

Verified User in Information Technology and Services

This is a great little extension, lightweight and non intrusive. With dyslexia its reading that's an issue, not the underlying intelligence. An aid such as this one, can help deliver the world to some who may not otherwise have received it. Great Work.

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Colm Murphy

Helperbird user

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Catherine Contillo

Helperbird user

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