Our database is stored in Google’s secure Cloud Platform and contains only the following personal data: Email address If you are a Plus user, your contact, payment and billing information is stored in Stripes compliant secure database.
We don't use Google Analytics or anything at all. We never rent or sell any user’s data to a third party either.
If any of your users contact Helperbird's support team, the request would be made via email and Helperbird's would not provide them with any information about their application materials – the user would be referred to a member of your staff if such a request was made.
COPPA and FERPA regulate how data pertaining to children under the age of 13 and students under the age of 18 must be collected and protected. As long as your school has a technology waiver from parents, Helperbird is fully compliant with both laws and is safe to use in any classroom.