Compliance

Helperbird is dedicated to providing a service that keeps students safe. We are signatories of the Student Privacy Pledge, and make every effort to make our product as secure as possible. You can find our full Privacy Policy here. We’ve summarized some of the critical points below.

We store only essential information in your personal account.

Our database is stored in Google’s secure Cloud Platform and contains only the following personal data: Email address If you are a Plus user, your contact, payment and billing information is stored in Stripes compliant secure database.

We do not advertise to or track student or users behavior, or sell any user data

We don't use Google Analytics or anything at all. We never rent or sell any user’s data to a third party either.

Support

If any of your users contact Helperbird's support team, the request would be made via email and Helperbird's would not provide them with any information about their application materials – the user would be referred to a member of your staff if such a request was made.

We are COPPA and FERPA compliant.

COPPA and FERPA regulate how data pertaining to children under the age of 13 and students under the age of 18 must be collected and protected. As long as your school has a technology waiver from parents, Helperbird is fully compliant with both laws and is safe to use in any classroom.

We will notify you if our policies change.

If we make any material changes to our privacy policy or terms, we’ll let you know. The new terms will only apply to you if you choose to accept them.