How to Deploy Helperbird Through the Google Admin Console for EDU Accounts
This guide walks administrators through deploying Helperbird across your organization, whether you're using Google Chrome with G Suite or Microsoft Edge with Microsoft 365. Follow these steps to make Helperbird available to all your users automatically.
Before you start: You'll need administrator access to either the Google Admin Console or Microsoft 365 Admin Center.
Deploying on Google Chrome
Step 1: Access Chrome Management
Log into your Google Admin Console at admin.google.com. Navigate to Devices > Chrome > Apps & Extensions.
Step 2: Add the Helperbird Extension
Select the Organizational Unit where you want to deploy Helperbird. Click the + icon, select Add from Chrome Web Store, and enter Helperbird's extension ID: ahmapmilbkfamljbpgphfndeemhnajme
Step 3: Configure and Deploy
Set the installation policy to Force Install (or your preferred setting). Click Save to deploy the extension to all users in your selected organizational unit.
Tip: If you want to test first, deploy to a small test group before rolling out to your entire organization.
Deploying on Microsoft Edge
Step 1: Access Edge Management
Log into the Microsoft 365 Admin Center. Navigate to Settings > Services & Add-ins > Microsoft Edge Management.
Step 2: Add the Helperbird Extension
Under Manage Extensions, add Helperbird's extension ID: bkibfggdahioahpokehoiimdmdjefjmd
Step 3: Configure and Save
Specify your deployment options (such as force install), then click Save to apply the configuration changes.
Tip: Make sure to select the appropriate deployment scope for your organization's needs.
Verifying the Deployment
Step 1: Test on Chrome
Log into a user account within your Organizational Unit and open Chrome. Helperbird should be automatically installed in the extensions toolbar.
Step 2: Test on Edge
Log into a user account and open Microsoft Edge. Check that Helperbird appears in the extensions toolbar.
Step 3: Confirm Functionality
Click on the Helperbird icon to ensure it opens correctly and all features are accessible to your users.
Tip: Changes can take up to 15 minutes to propagate. If users don't see Helperbird immediately, have them restart their browser or wait a bit longer.
Video Tutorial
Need Additional Help?
Ran into a snag while getting started? No worries at all! Just reach out to our friendly Helperbird support team, and we'll help you smooth things out in no time.
