How to Use the Helperbird Admin Dashboard
What each panel on the Helperbird admin dashboard counts, where the numbers come from, and what the dashboard deliberately does not record about your users.
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- admin
The admin dashboard tells you how widely Helperbird has been taken up across your school or district. This guide explains what each number means.
Do not have a dashboard yet? See how to access the usage dashboard.
What Each Panel Counts
| Panel | What it counts |
|---|---|
| Active Installs | How many people in your organization currently have Helperbird |
| Yearly Breakdown | Active users, total views and overall adoption for the current year |
| Last Week | New installs and uninstalls over the past 7 days |
| Last 14 Days | New installs and uninstalls over the past two weeks |
| Last Quarter | New installs and uninstalls over the past 90 days |
| Recent Users | The most recent users, listed by organization domain |
Recent Users tells you which schools and organizational units the installs are coming from. It lists the domain, not the person.
Active Installs is the panel most people want. Read it as "how many devices have Helperbird on them", not "how many people used it today".
Where the Numbers Come From
Someone is counted when they visit helperbird.com with Helperbird installed. Nothing is sent from inside the extension while a person browses.
Removals are counted at the other end. When someone uninstalls Helperbird, their browser opens a short Helperbird survey page, and your organization domain travels with it. That is what fills the uninstall figures.
What the Dashboard Does Not Show
No feature usage. There is no breakdown of which Helperbird features are used most, and there never has been. The extension carries no analytics, which is why our Privacy Policy says no usage data is collected.
No per-person activity. The dashboard does not show how many times any individual has used Helperbird. Nothing in the extension counts that.
No names. The Recent Users panel lists organization domains.
The numbers are approximate. A person who has Helperbird but never opens our website may not appear. Treat every figure as a floor for how many people have Helperbird, not as a license audit, and say so when you put one in a report.
Licenses Are Not Managed Here
The dashboard reports adoption. It does not assign or revoke access.
Helperbird licenses are pushed with your subscription key through Google Admin console or Microsoft Intune. Add or remove a person from a licensed organizational unit or device group and their access follows, with no step inside Helperbird.
Related Guides
- Helperbird Unlimited License Management
- How to Deploy Helperbird to Your School or Business
- How to Set Helperbird JSON Policy in Google Admin
- Helperbird Intune Deployment
- How to Assign Helperbird Accommodations to Students
Need Additional Help?
If you have any questions or run into any issues, please contact the Helperbird support team. You can reach us at Helperbird support. We are happy to help you get the most out of Helperbird.
Printed from the Helperbird Help Center · Updated August 13th, 2026
Questions? We are happy to help — helperbird.com/support