Helperbird Running Slow - How to Fix Performance Issues

Troubleshoot helperbird running slow - how to fix performance issues. Get help with common Helperbird issues and find solutions quickly.

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If Helperbird feels slow or is causing pages to lag, here are some ways to speed things up.


Step 1: Disable Unused Features

Having many features enabled at once can slow things down. Open Helperbird and turn off any features you're not actively using.

Focus on keeping only the features you need for your current task. You can always turn others back on when needed.


Step 2: Refresh the Page

If Helperbird has been running on a page for a while, refreshing can help. Press F5 or click the refresh button in your browser to reload the page with a fresh start.


Step 3: Check Other Extensions

Other browser extensions can conflict with Helperbird or use up resources.

Try disabling other extensions temporarily to see if performance improves. If it does, re-enable them one by one to find the culprit.


Step 4: Close Unused Tabs

Having many tabs open uses memory and can slow down extensions. Close tabs you're not using to free up resources for Helperbird.


Step 5: Clear Browser Cache

A cluttered cache can slow down your browser. Clear your browser's cache and cookies:

Chrome: Settings > Privacy and security > Clear browsing data

Edge: Settings > Privacy, search, and services > Clear browsing data

Firefox: Settings > Privacy & Security > Clear Data


Step 6: Update Your Browser

Older browser versions can have performance issues. Make sure you're running the latest version of your browser.

Chrome: Menu > Help > About Google Chrome

Edge: Menu > Help and feedback > About Microsoft Edge

Firefox: Menu > Help > About Firefox


Step 7: Update Helperbird

Make sure you have the latest version of Helperbird installed. Updates often include performance improvements.

Check your browser's extension page to see if an update is available.


Step 8: Restart Your Browser

If you've had your browser open for a long time, restarting it can clear memory and improve performance. Close all browser windows and reopen your browser.


Step 9: Check the Website

Some websites are heavy and slow regardless of Helperbird. If Helperbird works fine on other sites but struggles on one particular site, the issue might be with that website.

Try disabling Helperbird on that specific site if needed.


Video Tutorial


Need Additional Help?

Still experiencing slow performance? Reach out to our Helperbird support team with details about your browser, device, and the sites where you notice issues!

What People Are Saying

Join over 1,000,000 people who use Helperbird every day.

Hugely helpful app, readings become so much easier since I installed this.Saved me so much time for a couple of bucks

Jack Haverty

Jack Haverty

Helperbird user

It's easy to use with every webpage since it's just an extension. You can access lots of different functions to declutter a page (show only the relevant text and not ads, for example). You can add post it notes to annotate, and it has things like text-to-speech.

Harmony M.

Harmony M.

Program Manager

I have been trying to find ways to make my child happy to go to school again, and someone recommended helperbird. She loves helperbird, and she is now much happier about the idea of returning to school. I think this might be a game changer, as they do so much web based schoolwork and research. She says they really understand people with dyslexia

Cris Townley

Cris Townley

Parent

Let me tell you, I didn't know how badly I needed this until I got it. It was much like when I got glasses, I had just assumed that was how everyone saw the world...then it wasn't. Thank you Helperbird for the efforts you put forth in this lovely extension for everyone to use. The fact that you can use so much on the free just goes to show that this is something to help aid people not just some money grab. However with the pricing it still couldn't be a money grab. Thank you all again for the efforts you put forth so others can enjoy the internet more fully.

Matthew Burns

Matthew Burns

Health care worker

love it! I want it on Word and on all my applications now...

Vernon Dickey

Vernon Dickey

Helperbird user

I am getting such great support from Robert. I enjoy working with him. He answers my questions very quickly. Thanks so much for your great support and a great product.

Terry Martin

Terry Martin

Assistive technology specialist

Helperbird logo: Stylized owl with large yellow eyes and a beige face, against a green background.

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