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How to Disable Helperbird on Specific Websites

Learn how to use Helperbird's disable helperbird on specific websites. Complete guide for improving web accessibility and reading support.

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What is Website Exclusion?

Turn Helperbird off on sites where you do not want its tools. Add each site to your exclusion list. Your other sites keep their settings.

This is useful if a website doesn't work well with Helperbird, or if you want Helperbird turned off on certain pages like testing platforms or work tools.


Who is This For?

This feature is helpful for:

  • Students who need Helperbird turned off during online tests
  • Anyone who finds that a specific website doesn't work well with Helperbird
  • Users who want Helperbird off on certain work or school tools
  • People who want more control over where Helperbird runs

Step 1: Open Helperbird Settings

Click the Helperbird icon in your browser toolbar to open the popup. Then click the Settings gear icon in the top-left corner of the popup.

This will open the Helperbird Settings page in a new tab.

Disabled sites with the Website exclusion list switchView full-size image (opens in a new tab)


Step 2: Find the Disable on Websites Section

Scroll down the Settings page until you see the section called Disable on websites.


Step 3: Turn On the Exclusion List

You will see a toggle switch next to Enable website exclusion list. Turn this on to start using the feature.


Step 4: Add a Website

Once the exclusion list is turned on, you will see a text field where you can type a website address.

Type the domain name of the website you want to exclude. For example, type typingclub.com and then click the Add button or press Enter.

You do not need to type https:// or www. - just the domain name is enough.

From Helperbird 2026.9.29, you can add up to 20 websites to your personal list. Each website you add will appear as a small pill below the text field.

Tip: Adding a domain like example.com will also cover all its subdomains, such as mail.example.com or app.example.com.


Step 5: Remove a Website

To remove a website from your exclusion list, click the X button on the pill next to the website name.

The website will be removed immediately and Helperbird will start working on that site again.

Note: If your school or workplace has added websites to the exclusion list, those will appear with a lock icon and cannot be removed. Only your administrator can change those.


What Happens on an Excluded Website

When you visit a website on your exclusion list:

  • The Helperbird toolbar icon shows a blue || badge
  • The popup shows a message saying Helperbird is disabled on this website
  • The on/off toggle is greyed out so it cannot be changed
  • Helperbird's page features are paused. If you have enabled the floating toolbar, it remains available

When you switch to a different tab that is not excluded, everything goes back to normal.


Need Additional Help?

Need help with a site? Contact support. Tell us its address and which browser you use.

Printed from the Helperbird Help Center · Updated October 12th, 2026

Questions? We are happy to help — helperbird.com/support

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I've been meaning to write this review for a while now. My daughter is newly diagnosed with dyslexia and I heard an interview with Robert on a Newstalk podcast and sought it out. I wasn't sure if I had it installed correctly on her laptop and Robert was on straight away to help. He was amazing. This app has changed everything for my daughter. Everything is accessible to her and everyday tasks and schoolwork are so much easier. She also has visual stress so the coloured overlay feature is a game changer for her. I would highly recommend this app to anyone, she couldn't be without it now!
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So far ive got nothing but amazing things to say about this extension. It helps everyday life so much!
Michael ThompsonHelperbird user
Insightful functionality. Well done.
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