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How to Deploy Helperbird on Mozilla Firefox

Force-install Helperbird in Firefox and push your enterprise subscription key with one policies.json file, or use the Firefox ADMX templates on Windows.

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Firefox uses its own policy system. You can force-install Helperbird and push your subscription key with a single policies.json file (cross-platform), or with the Firefox ADMX templates on Windows.


Before You Start

  • Helperbird's Firefox add-on ID: [email protected] (Firefox IDs are an email-style string, not the 32-character Chrome/Edge IDs.)
  • Firefox ESR or current Firefox on your managed devices.

The policies.json File

This single file both force-installs Helperbird (ExtensionSettings) and delivers its managed configuration (3rdparty). Replace the key with your own:

{
 "policies": {
 "ExtensionSettings": {
 "[email protected]": {
 "installation_mode": "force_installed",
 "install_url": "https://addons.mozilla.org/firefox/downloads/latest/helperbird/latest.xpi"
 }
 },
 "3rdparty": {
 "Extensions": {
 "[email protected]": {
 "subKey": "YOUR-ENTERPRISE-SUBSCRIPTION-KEY",
 "isAdminControl": true
 }
 }
 }
 }
}

Notes:

  • ExtensionSettings handles the install; 3rdparty > Extensions delivers the managed config Helperbird reads from storage.managed.
  • isAdminControl is the master switch. It must be true or none of the admin values (including subKey) apply.
  • The config object is flat, using the same key names as the JSON policy. Optional keys: floatingButton (bool), floatingButtonPosition (string, left or right, default left), disableFeatures (bool) + disabledFeatures (array), excludedDomains (bool) + excludedDomainsList (array), enableTtsWordHighlight (bool), ttsWordHighlightColor (string).

Where to Place policies.json

Put the file in a distribution folder next to the Firefox binary:

  • Windows: C:\Program Files\Mozilla Firefox\distribution\policies.json
  • macOS: /Applications/Firefox.app/Contents/Resources/distribution/policies.json (deploy via Jamf/your MDM)
  • Linux: /etc/firefox/policies/policies.json (or <firefox-install-dir>/distribution/)

Windows Group Policy Option

If you prefer Group Policy on Windows, download the Firefox ADMX templates from github.com/mozilla/policy-templates/releases (opens in a new tab), add them to your Central Store, then configure Computer Configuration > Administrative Templates > Mozilla > Firefox > Extensions to force-install [email protected]. The 3rdparty/managed-config keys are also exposed through the ADMX under the extension's policy section.


Verify

On a managed device, open Firefox and go to about:policies → the Active tab. You should see the ExtensionSettings (force_installed) and 3rdparty entries for Helperbird. Helperbird will be installed and unable to be removed by the user, with Pro active once the subscription key is read.


References


Need Additional Help?

Reach out to our Helperbird support team and we'll help you deploy on Firefox.

Printed from the Helperbird Help Center · Updated August 13th, 2026

Questions? We are happy to help — helperbird.com/support

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