How to Contact Helperbird Support

Contact Helperbird support. Get help with technical issues, billing questions, or general inquiries about our accessibility tools.

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Need help with Helperbird? Our support team is here to assist you. Here's how to reach us.


Email Support

The fastest way to get help is to email us directly.

Email: [email protected]

Send us a message and we'll get back to you as quickly as possible, usually within 24-48 hours.


Support Form

Step 1: Visit the Support Page

Go to the Helperbird support page.


Step 2: Fill Out the Form

Enter your name, email address, and describe your issue or question in the message field.


Step 3: Submit

Click Send and we'll respond to your email.


Tips for Faster Help

To help us resolve your issue quickly, please include:

Browser and Version Let us know which browser you're using (Chrome, Edge, Firefox, Safari) and the version number.

Description of the Issue Tell us what's happening, what you expected to happen, and any error messages you see.

Steps to Reproduce If you can, list the steps that lead to the problem so we can recreate it.

Screenshots A screenshot can help us understand the issue faster.

Subscription Status Let us know if you're using Helperbird Free or Pro so we can check your account.


Video Tutorial


Need Additional Help?

We're always happy to help! Reach out to our Helperbird support team anytime.

What People Are Saying

Join over 1,000,000 people who use Helperbird every day.

I purchased this for my daughter who has been having a lot of difficulty accessing the online work set remotely by her teachers during our National Lockdown because of Covid-19. Her dyslexia was really hindering her ability to complete tasks and keep up which in turn led to increased anxiety levels...a really horrid place to be in during a global pandemic! Helper bird has been a vast help and I fully recommend it and wish more schools knew about it. Thank You Helper Bird.

Michelle Howard-Price

Michelle Howard-Price

Assistive technology specialist

So many useful features! This app is as helpful as it's name.

Courtney Hood

Courtney Hood

Helperbird user

Insightful functionality. Well done.

David Linde

David Linde

Helperbird user

Wow what great tool, I love it! Keep up the excellent work. Add more fonts in the future and cant wait for the ios version!!

A Google User

A Google User

Helperbird user

Fantastic! Helperbird is very easy to use, and yet, so powerful!

Anonymous Users

Anonymous Users

Helperbird user

Makes college so much easier !!!

A Google User

A Google User

Helperbird user

Helperbird logo: Stylized owl with large yellow eyes and a beige face, against a green background.

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