Skip to main content

How to Contact Helperbird Support

Contact Helperbird support. Get help with technical issues, billing questions, or general inquiries about our accessibility tools.

·

  • getting started
  • billing

Need help with Helperbird? Our support team is here to assist you. Here's how to reach us.


Email Support

The fastest way to get help is to email us directly.

Email: [email protected]

Send us a message and we'll get back to you as quickly as possible, usually within 24-48 hours.


Support Form

Step 1: Visit the Support Page

Go to the Helperbird support page.


Step 2: Fill Out the Form

Enter your name, email address, and describe your issue or question in the message field.


Step 3: Submit

Click Send and we'll respond to your email.


Tips for Faster Help

To help us resolve your issue quickly, please include:

Browser and Version Let us know which browser you're using (Chrome, Edge, Firefox, Safari) and the version number.

Description of the Issue Tell us what's happening, what you expected to happen, and any error messages you see.

Steps to Reproduce If you can, list the steps that lead to the problem so we can recreate it.

Screenshots A screenshot can help us understand the issue faster.

Subscription Status Let us know if you're using Helperbird Free or Pro so we can check your account.


Need Additional Help?

We're always happy to help! Reach out to our Helperbird support team anytime.

Printed from the Helperbird Help Center · Updated August 28th, 2026

Questions? We are happy to help — helperbird.com/support

Reviews from the Chrome Web Store, Firefox Add-ons and G2

Join over 1,000,000 people who use Helperbird every day.

thank you dear creators for creat...

Creating this Extension for dyslexic people is very considerate! As a minority, we don't get much attention, thank you dear creators for creating this app! We appreciate your work! :D
Aya LachgarChrome user

help deliver the world to some wh...

This is a great little extension, lightweight and non intrusive. With dyslexia its reading that's an issue, not the underlying intelligence. An aid such as this one, can help deliver the world to some who may not otherwise have received it. Great Work.
Colm MurphyHelperbird user
Simplemente increíble. Nunca he tenido una extensión con tantísimas opciones juntas. Como profesor, siempre la recomiendo a las familias de estudiantes con dificultades para mantener la atención, a la hora de leer, y otras necesidades específicas, aunque pienso que puede ser de uso para cualquiera. ¡Un 10!
Firefox userProfesor / Teacher
Helperbird logo: a stylized owl with large round yellow eyes and a beige face.

Download Helperbird

Text to speech, dyslexia fonts, reading rulers, color overlays, and 43 more.

Free to add, and the everyday tools stay free. Works in Chrome, Edge, Firefox and Safari.