Why Helperbird (and Other Extensions) Don't Work on Certain Pages
Troubleshoot pages not supported by extension. Learn where Helperbird works and limitations Support accessibility for everyone.
·
- troubleshooting
Noticed Helperbird doesn't work on pages like chrome://extensions/? That's normal. All extensions are blocked from these pages by your browser for security reasons.
Step 1: It's a Browser Security Feature
Your browser blocks all extensions from running on its internal settings pages. This protects your browser from security risks and keeps it stable. It's not a Helperbird bug - it's how all browsers work.
Step 2: Which Pages Are Affected
Any page starting with chrome://, edge://, about:, or similar won't work with extensions. Common examples include chrome://extensions/, chrome://settings/, about:addons, and edge://extensions/. These are your browser's internal pages.
Step 3: How to Use Helperbird
Just go to any regular website and Helperbird will work normally. Only internal browser pages are restricted. If Helperbird isn't working on a normal website, contact our support team.
Tip: Quick way to tell if a page is internal - check if the URL starts with chrome://, edge://, or about:. If it does, extensions won't work there!
Video Tutorial
Need Additional Help?
If Helperbird isn't working on regular websites, reach out to our Helperbird support team and we'll help!
