How to Force Install the Helperbird Extension in a G Suite Organization

This guide is for G Suite administrators who want to automatically install Helperbird for all users in their organization. Force installing ensures everyone has access to Helperbird's features without having to install it themselves.

Before you start: You'll need G Suite administrator rights and must be logged into your G Suite admin account.

Accessing Chrome Management

Step 1: Open the Admin Console

Log in to your G Suite Admin console by going to admin.google.com.

Step 2: Navigate to Chrome Management

From the Home page, go to Devices, then click Chrome, and finally select Apps & Extensions.

Step 3: Select Your Organization

Choose the organizational unit where you want to install Helperbird. You can select your entire organization or specific groups.

Tip: If you want to test first, create a test organizational unit with a few users before rolling out to everyone.

Force Installing Helperbird

Step 1: Add a New Extension

Click the yellow + button at the bottom right corner of the page.

Step 2: Enter Helperbird's Extension ID

In the dialog box, go to the Add Chrome app or extension by ID section and enter Helperbird's extension ID: ahmapmilbkfamljbpgphfndeemhnajme

Step 3: Set to Force Install

In the Installation Policy dropdown, select Force install. Then click Save to apply your changes.

Tip: Force install means users can't uninstall Helperbird unless you change this setting later. If you want users to have the option to remove it, choose "Force install + pin" instead.

Verifying the Installation

Step 1: Check the Settings

After saving, you should see Helperbird listed in your Apps & Extensions with "Force install" as the policy.

Step 2: Test on a User Account

Log in to a Chrome browser with a user account from your selected organizational unit. Helperbird should automatically appear in their extensions.

Step 3: Confirm Across Devices

The extension will install on all Chrome browsers linked to your organization. Users will see Helperbird appear automatically the next time they open Chrome.

Tip: Changes can take a few minutes to propagate. If users don't see Helperbird right away, have them restart their browser or wait up to 15 minutes.

Video Tutorial

Need Additional Help?

Ran into a snag while getting started? No worries at all! Just reach out to our friendly Helperbird support team, and we'll help you smooth things out in no time.